Showing posts with label service. Show all posts
Showing posts with label service. Show all posts

Friday, 31 January 2014

Novacab plans service facility

2014-01-17

SHERBROOKE, Que. — Novacab International Inc has picked the location for its new product installation and service centre.

Headquartered in Sherbrook, Que., Novacab produces thermal battery-based autonomous heating and cooling systems. According to the company, the units will supply air conditioning or heating for between six and 10 consecutive hours without the need to run the engine.

The company's new location is in Sorel-Tracy, Que. Novacab said the location was chosen because it is on the truck route between Montreal and the US border.

Novacab spent $1.4 million to purchase the land and building, and to buy new equipment and inventory.

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Monday, 1 April 2013

Shippers Turn to Slower Service for Bigger Savings

William B. Cassidy, Senior Editor | Mar 29, 2013 10:26AM EDT

When it comes to delivering freight, speed is important, but in an uncertain economy, money often matters most. Shippers are turning to slower, lower-priced transportation options, both international and domestic, deferring delivery of freight and better managing inventory pipelines to cut transportation costs.

View the original article here

Sunday, 31 March 2013

Q&A: Hours of Service: Putting the Drive Back in Drivers

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Colin Barrett | Mar 20, 2013 10:56AM EDT

The hours-of-service rules proposed by the Department of Transportation's Federal Motor Carrier Safety Administration will be a disaster for the motor carrier industry. We already have enough trouble attracting qualified drivers, and the rules will hammer us further by requiring all kinds of additional “rest” times before drivers can get on the road after a shift.

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Thursday, 30 August 2012

DEF Tracker adds Montreal market to price monitoring service

MONTREAL, Que. -- DEF Tracker, an online service that reports on diesel exhaust fluid pricing across North America, has added Montreal, Que. and Tampa, Fla. to its pricing information service.

The service provides end-user pricing for full and less-than-full truckload bulk deliveries, totes and packaged products for eight price hubs, the company announced.

“The latest price data shows that Diesel Exhaust Fluid (DEF) is strongly affected by volatile raw material costs. A sharp upward movement in the price of urea between February and May resulted in increasing DEF prices during (first half) 2012,” said Chris Goodfellow, market analyst at Integer Research, which produces DEF Tracker.

The June issue of DEF Tracker indicated: urea prices experienced a sharp drop in June after several months of increases; the average US DEF pump price increased by seven cents to US$2.88/gallon in June, bringing the total cost increase between February and June to 15 cents/gallon; the number of truck stops offering DEF 'at the pump' increased rapidly in the US, adding 37 new locations bringing the total to 539. In Canada, there are just five locations offering DEF at the pump.


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Monday, 27 August 2012

Ancra Canada now offering customer service with 'Hart'

WOODSTOCK, Ont. -- Ancra Canada has appointed of Laury Hart as the company’s bilingual customer service representative.

 Based at the company’s new Woodstock, Ont. facility, Hart will primarily support Ancra Canada's Quebec customer base, but will also be available to provide bilingual customer service to all Canadian customers as required, officials announced.

 To contact Hart, call 866-962-0055, ext. 211 or e-mail lhart@ancra.com.


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Thursday, 23 August 2012

COMPETITION WATCH: Wes Armour, ATS win awards for community service, company wellness

MONCTON, N.B. -- Armour Transportation Systems’ (ATS) president and CEO Wes Armour has won the “Builder of Youth Lifetime Achievement Award” from the Boys and Girls Club of Moncton. The award, presented to Armour on May 16, is the highest honour the Boys and Girls Club can bestow on anyone in the Greater Moncton community. 

Over the past decade, ATS has contributed hundreds of thousands of dollars to youth-related activities and charities, including the Juvenile Diabetes Research Foundation, community hospitals and universities, and Boys and Girls Clubs.

Armour has also contributed his time through mentorship and financial support on behalf of young entrepreneurs across New Brunswick. The company offers an annual scholarship program to the children of ATS employees who have started their first year of post-secondary studies.

“I accept the ‘Builder of Youth Lifetime Achievement Award’ with pride because I believe in the purpose of the Boys and Girls Club of Canada, which is to ‘give every child a chance for a better future,’” Armour said during his acceptance speech.

The award was the second for ATS this spring. On April 24, ATS received the “Wellness at Heart Award” from the NB Heart and Stroke Foundation at “The Power to Change” Workplace Wellness Conference. ATS was selected in the Silver category. 

The award recognizes how ATS has made wellness an integral part of their organization through initiatives related to physical activity, tobacco-free living, healthy eating and psychological wellness. 

Since 2006, ATS has been actively promoting their “Shift Gears, Live Well” Wellness Program, which provides opportunities geared at promoting “healthy lifestyles within a healthy workplace,” the company said.


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Tuesday, 25 October 2011

Vipar, Meritor partner to offer 3PL service to suppliers

CRYSTAL LAKE, Ill. -- Vipar Heavy Duty has announced a new program with Meritor Aftermarket Services that will offer third party logistics (3PL) services to Vipar's supplier community. Under the agreement, Vipar will work with Meritor's logistics operation to bring 3PL services to the group's approved suppliers.

"Our supplier partners are looking for profitable growth, new market opportunities, and improved efficiencies," said Chris Baer, vice-president of Vipar Heavy Duty.  "We are excited to team up with Meritor Aftermarket Services. Our partnership allows us to address these needs and offer a new level of 'supplier solutions' as well as globalize our business model. Relationship innovation will drive our success in the future."

Meritor Aftermarket Services is a full-scale 3PL provider offering a number of core logistics competencies including packaging and kitting, material planning, warehousing, distribution, remanufacturing, customer support and consulting services. The partnership with Vipar offers suppliers with the opportunity to outsource part or all of their supply chain management functions with the industry's logistics expert.

"We have enjoyed a long and productive relationship with Vipar Heavy Duty, " said Craig Cartmill, general manager, worldwide aftermarket operations, Meritor. "Our business systems help our customers reduce costs by maximizing productivity while improving service levels. We are excited to enhance our services with Vipar's technology and bring this program to an even larger audience through the Vipar vendor community."

The new Vipar Heavy Duty program with Meritor Aftermarket Services will enable suppliers to reach global customers through Meritor's distribution centers in China, India, Australia, United Kingdom, Belgium, Germany, Mexico and Brazil. Those locations are in addition to centres in the US and Canada and six remanufacturing centres around the globe.


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Monday, 24 October 2011

The economy, hours of service and finding drivers top concerns for US carriers

GRAPEVINE, Texas -- They're likely sick of having to worry about it, but for the third year in a row trucking executives in the US can't seem to get the state of the economy out of their minds.

As was the case in 2009 and 2010, the state of the nation's economy was the top concern for trucking executives responding to the American Trucking Association's Critical Issues in the Trucking Industry survey. This year about 31% of respondents ranked the issue first.

While still holding the top spot, the share of respondents ranking this as their number one issue has dropped each year since reaching 51% in 2009.

"While this ostensibly speaks to a gradual improvement in the economy, there continues to be a high degree of uncertainty in how certain issues will unfold, including the European debt crisis and a stagnant job market," the ATA states in its report on the survey's findings. Meanwhile, freight volume trends have been mixed so far this year with LTL and tank experiencing increasing volumes and TL and dry van volumes declining slightly mid year.

Concern over the federal rules governing commercial driver hours of service (HoS) is now ranked as the second highest, climbing two positions from its fourth spot in 2010. The HoS rules are again in play as the industry awaits a final rule from the Federal Motor Carrier Safety Administration following proposed changes issued in December of last year. The proposed changes - potentially decreasing driving and on-duty times and extending the restart provision - are deemed significant and problematic by the industry, which explains the increased level of concern in this year's survey, the ATA says. Nearly half of the respondents ranked this as the first, second or third most important issue.

The driver shortage issue increased from the number five ranking in 2010 to number three in 2011.

"In contract to worries about the health of the economy, this is an indicator that the economic recovery is progressing. However, the source of the driver shortage may not stem entirely from the growing economy," the ATA argues. "New hiring challenges resulting from both baby boomer retirements and CSA implementation may also be contributing to a lack of qualified drivers."


View the original article here

Wednesday, 10 August 2011

Making Safe Deliveries to Service Stations – Webinar Event by NTTC

Getting from the loading rack to the delivery destination is the easiest part of the petroleum transport driver’s job. The challenges really start when the driver pulls into the service station or c-store.

Delivery sites are often crowded with motorists getting gas or running in for a pack of cigarettes and a soda. Often these people aren’t paying the least bit of attention to petroleum transport making a delivery. In addition, many service stations and c-stores don’t seem to be designed with petroleum transports in mind. They are cramped and entrances and exits seem to have been assigned solely for passenger vehicles and customer convenience. Truly, it’s a jungle out there for the petroleum hauler.

Join us for a one-hour web seminar on August 24th to learn about the strategies employed by three of the largest petroleum haulers to ensure safe, incident-free deliveries.

Key discussion points will be:

Geo-fencing of service stations and c-stores.Scheduling deliveries to avoid peak periods of congestion at delivery sites.Effective ways to barricade and mark the delivery area.Strategies for avoiding product mixes, cross drops, and contamination.Computerized delivery management.Spill prevention.

© 2011, Truck Drivers News Blog. All rights reserved.

I'm just a EX-truck driver, trying to pass along a little information. I been in the Trucking Industry as a driver for over 15 years. I have driven both as an owner operator and as a company driver. I have also been a driver instructor for an accredited truck driving school in KY. I am no longer a truck driver, but I consider myself to be a watchdog for the trucking industry. In fact this site is the #1 site for getting the real news about trucking. We don't hold back here, you will hear the full story. Twitter | Contact Me |Truck Drivers News Facebook

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Friday, 15 July 2011

Hours of service update…

getting-paidAt present, you can work (on the dock, for example) 14 hours a day and inclusive in that time period, you can also drive 11 – then you must be off for ten consecutive hours. A driver used to be able to “split” the off time, take a nap for 2 hours, continue to drive, then finish the “break” later in the day. That is now illegal to the chagrin of many drivers who dislike the one continuous 10 hours off.

“Our” government, in their need to regulate all aspects of our lives from our weight to when and how we eat and sleep, is on the seesaw between keeping the hours of service the way they are, or changing them to, let’s say driving 10 hours, a 13 hour work day along with, perhaps, a 30 minute break after 7 hours. I do not agree with any of this.

As you know, I spend a lot of time monitoring, researching and writing about the truck industry. I haven’t been offered a job by the mainstream trucking press because I am “too” controversial. The ATA hates me, so does OOIDA, Evan – Kevin Lockridge is threatened by me and the bureaucrats over at the FMSCA – Federal Motor Carrier Safety Administration – have banned me from calling them. Along with my unwanted and unappreciated honesty, the one thing I always write about, is the one thing none of “them” want to discuss – driver pay and its relation to the HOS.

Let’s talk about that. The vast majority of OTR – over the road – truckers get paid per mile. Some get a percentage of the load. Owner – operators get mileage too, but it’s typically 2/3rd’s more than what a company driver gets. It factors in business expenses, fuel for example, that a company driver is not responsible for. The company driver is doing a job whether on mileage or a percentage, the owner – operator is running a business, but for both groups of professionals, it’s all about the miles.

But, whether you accept it or not, the OTR truck driver, in the “legalese” of “our” government, is a “job” that is done by unskilled labor. I’m not a labor lawyer, I’m a driver advocate, and that “unskilled” status translates into why “your” government can allow you to work 14 hours a day with no overtime, no benefits – being paid by the mile. Obviously, there are exceptions, like UPS – United Parcel Service – where their P&D (local pick-up and delivery) drivers, operating under a union contract get paid similar to most other hourly wage earners in the U.S. One thing is for sure, unlike OTR truckers, UPS drivers don’t work unless they’re on the clock getting paid.

You’ve heard me before saying that if a truck driver took his typical weekly paycheck – being paid, let’s say .$40 per mile – add up how many hours and he or she actually worked – their “hourly” wage would be at, close to or below the minimum wage -  in Florida $7.35 per hour. The typical job pays overtime after 8 hours, OTR trucking does not. We all know that truck drivers wait for hours on end at shippers, customs, consignees and other places for a variety of reasons, and do not get paid. Sure they’re getting paid miles to transfer the freight from one place to the other, but usually nothing else. And the ATA, FMSCA, OOIDA and the mainstream trucking media do nothing and say nothing, because the trucking company owners maintain a strict hold over every aspect of the industry.

“Our” government, the FMSCA, right now, is very busy trying to figure out how to placate the trucking company owners over not making any “uncomfortable” waves as far as modifications in the HOS. Passing new legislation that would require truck drivers to drive and work less hours and have increased downtime is tantamount to Congress saying they’re going to increase taxes on the owners and executives of the trucking companies. It’s bad enough the trucking industry is faced with increased regulatory demands because of Obama-care.

The trucking industry is run as a monopoly on the golf courses of America. Their mouthpiece is the ATA. The mainstream trucking media says whatever the ATA wants. What about safety? More tomorrow.

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